Odoo Community
Odoo Enterprise
Viindoo Cloud
Product Return Reasons
Base application for product return reasons management
This technical module offers a new model for users to define return reason. A return reason consists of the following information: Name: The name of the Return Reason, for example: Bad quality, Customer changed mind, etc. Description: Description of the reason.
Key Features
Built natively on Odoo/Viindoo to streamline real business operations:
Manage return reasons with name and description
Built-in security access rights
Simple and user-friendly interface
See Product Return Reasons in Action
See how this module solves real business problems in a working Viindoo environment.
Need help with Product Return Reasons?
For questions, implementation support, or consulting services, contact Viindoo.
Pre-Sales & Partnership
When contacting us, please include:
- Odoo/Viindoo version (CE/EE).
- Number of users and business scope.
- Other modules currently in use.
Technical Support
For faster troubleshooting, please provide:
- Order number or app reference.
- Odoo/Viindoo version & edition.
- Steps to reproduce the issue.
- Screenshots/logs if available.
Technical Requirement
Odoo/Viindoo Version: 17.0
Required Modules: product
Editions: Community Edition and Enterprise Edition.
Works Great With These Modules
Extend Product Return Reasons with complementary Viindoo apps:
Product Return Reasons - Inventory
Provide Product Return Reasons configuration and apply this feature in the product return process
Module to_product_return_reason_stock
Who Should Use This Module?
Built for teams that need this capability fully integrated into their Odoo/Viindoo stack.
Businesses with retail, wholesale, e-commerce, or distribution operations that need to track and analyze product returns systematically.
Installation
- Navigate to Apps.
- Search with the keyword to_product_return_reason.
- Press Install.
Instruction
Instruction video: Product Return Reasons
This module provides the core architecture to select a return reason in inventory or PoS management. However, it does not display an input field on the front end.
1. Provide core information to be inherited in other modules
Depending on your needs, you need to install one of the following related modules to use this feature:
2. Integration with other modules
- Integrate with Product Return Reasons - Inventory:
- Integrate with Product Return Reasons - Point of Sales: Similar to the Product Return Reasons - Inventory feature, you can select a return reason right from the PoS interface.
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