The Problem
Road freight operations — domestic FTL runs, cross-border export through Hữu Nghị or Lao Bảo, inbound cargo arriving at Mộc Bài — are still managed in most forwarding companies through a patchwork of phone calls, WhatsApp threads, and Excel files. The operations team maintains a booking tracker in one spreadsheet, a truck schedule in another, and assembles the cargo manifest by hand before every departure. When a delivery dispute arises weeks later, finding the right file — if it was saved at all — takes hours.
The cost is real: wrong trucks assigned because vehicle categories are inconsistent across staff, border crossings recorded differently by each person so they cannot be aggregated for customs reporting, and no signed delivery receipt means every disputed shipment turns into a he-said-she-said conversation.
The Solution
Freight Road brings road freight operations into the same structured environment as your sea and air shipments. Truck bookings, border crossings, and vehicle catalogues live in the system. Cargo manifests and delivery notes print in one click. Every cross-border run is linked to its gate, every delivery has a timestamped receipt, and the whole road operation is visible in a dedicated workspace.
Key Features
Stop guessing truck types
A shared catalogue of vehicle categories — 20' and 40' container trucks, flatbed trailers, refrigerated trucks, tankers, and more — with maximum payload stored per type. Every booking item picks from the same list, so your reports and filters work consistently across the whole team.
Never lose a border crossing record again
A built-in border crossing master covers all major international gates between Vietnam, China, Laos, and Cambodia — pre-loaded on installation, ready to use immediately. Every cross-border booking shows the gate clearly. Grouping shipments by crossing for customs reporting takes seconds, not a manual VLOOKUP.
A workspace built for road
A dedicated Road section under Operations shows only truck bookings and truck shipments. Your road team opens the system and sees exactly what they need — no distractions from sea or air records.
Print the manifest, hand it to the driver
One click from any road booking produces a Cargo Manifest PDF listing every truck, driver, pickup time, truck type, cargo description, weight, and volume — with a signature block at the bottom. No spreadsheet, no last-minute scramble at the gate.
Get a signed delivery receipt
The Delivery Note PDF includes consignee address, cargo details, and separate signature lines for the driver, the receiver, and the forwarder's stamp. Delivery disputes become a matter of pulling the archived PDF.
