Inbox Notifications and Emails
Inbox Notifications and Emails
Get the best of both worlds: receive notifications in your Odoo/Viindoo Inbox and via Email simultaneously. Never miss important updates with dual notification delivery.
When users choose "Handle by Emails", notifications are now sent to both the system inbox and their email address, ensuring maximum visibility and accessibility.
The Problem
By default, the system provides two options for Notification Management: Handle by Emails: notifications are sent to the users' email. This is the default option for new users. Handle in Odoo/Viindoo: notifications appear in the users' Odoo/Viindoo Inbox but no email is sent to the users.
Email Only Option
When "Handle by Emails" is selected, notifications only go to email inbox, missing users who prefer checking Odoo/Viindoo directly.
Inbox Only Option
When "Handle in Odoo/Viindoo" is selected, users miss email notifications and may not check the system inbox regularly.
Missed Notifications
Users have to choose between email or inbox, leading to missed important updates depending on their workflow.
The Solution
Dual Notification Delivery (Inbox and Email)
This module extends the default "Handle by Emails" option to send notifications to both:
- Odoo/Viindoo Inbox - For users who work directly in the system
- Email - For users who prefer email notifications
Get notifications in both places when "Handle by Emails" is enabled.
One notification, two delivery channels
Benefits
Receive notifications in both inbox and email, ensuring you see important updates regardless of where you check first.
Work the way you prefer - check Odoo/Viindoo inbox when in the system, or review email notifications when away from your desk.
Team members receive notifications through their preferred channel, leading to faster response times and better collaboration.
Works seamlessly with existing notification settings. No disruption to current workflows - just enhanced delivery.
How It Works
- When users select "Handle by Emails" notification preference.
- Notifications are automatically sent to both Odoo/Viindoo Inbox and Email.
- No additional configuration required - works out of the box.
- Maintains existing email notification functionality.
User Settings
"Handle by Emails"
Odoo/Viindoo Inbox
Key Features
Automatic Dual Delivery
Automatically sends to both inbox and email when "Handle by Emails" is enabled.
No Configuration Needed
Works immediately after installation. No setup or configuration required.
Backward Compatible
Does not break existing notification workflows. Seamlessly integrates with current setup.
All Notification Types
Works with all types of notifications: messages, mentions, assignments, and more.
Database Index Optimization
Enhanced database indexing to support multiple notification types per message efficiently.
Performance Optimized
Efficient implementation that does not impact system performance or notification delivery speed.
See It In Action
Experience how notifications are delivered to both your Odoo/Viindoo Inbox and Email simultaneously.
Need Help?
For questions, technical support, or implementation assistance, contact Viindoo.
Pre-Sales & Partnership
When contacting us, please include:
- Odoo/Viindoo version (CE/EE).
- Number of users.
- Current notification setup.
Technical Support
For faster troubleshooting, please provide:
- Order number or app reference.
- Odoo/Viindoo version & edition.
- Steps to reproduce the issue.
- Screenshots/logs if available.
Technical Requirement
Who Should Use This Module?
Ideal for teams and organizations that want to ensure no notification is missed, regardless of how team members prefer to work.
Remote Teams
Team members who work from different locations and need notifications in both inbox and email for better accessibility.
Mixed Workflow Teams
Organizations where some users prefer checking Odoo inbox while others rely on email notifications.
High-Priority Notifications
Teams that need critical updates delivered through multiple channels to ensure immediate visibility.
Customer Support Teams
Support teams that need to respond quickly to customer inquiries and benefit from dual notification delivery.
Project Managers
PMs who need to stay on top of project updates and task assignments through multiple notification channels.
Sales Teams
Sales professionals who need immediate alerts for leads, opportunities, and customer interactions.
Installation
- Navigate to Apps.
- Search with keyword to_mail_notif_and_email.
- Press Install.
Instruction
Instruction video: Inbox Notifications and Emails
Go to My Profile, on the Notification, and select Handle by Emails.
When users receive a notification from the system, they can go the Discuss > Inbox to see the notification.
At the same time, their personal email will receive the same notification.
This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one).
It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software.
The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software.
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