Zalo OA + CRM
by Viindoo
| Lines of Code | 401 |
| Technical name | viin_zalo_crm |
| License | OPL-1 |
| Website | https://viindoo.com/apps/modules/17.0/viin_zalo_crm |
| Read description for | v 18.0 v 19.0 |
| Required Apps | CRM (crm) Discuss (mail) Calendar (calendar) Contacts (contacts) Live Chat (im_livechat) |
| Included Dependencies | Integration with Zalo OA Zalo OA Templates (ZBS) API Request Logger |
| Extensions | Zalo Business Suite Marketing Funnel - Zalo Channel Adapter |
Leads born in a Zalo chat carry the "Zalo OA" medium
When a Zalo conversation is turned into a lead from Discuss, the lead's medium is set to "Zalo OA", so pipeline reports and funnels can tell Zalo leads apart.
Zalo OA + CRM (technical name viin_zalo_crm) is an Odoo 17.0 app for Odoo Community and Odoo Enterprise and Viindoo Cloud, built for marketing.
At a Glance
The facts of Zalo OA + CRM, version 1.0.0, in one place. Published by Viindoo.
How It Works
Convert the chat with the /lead command; the medium is set.
The lead
Medium Zalo OA.
The medium
A UTM medium.
The chat
Where the lead came from.
Pipeline
Filtered.
What You Get
Zalo OA medium
Set on conversion from chat
What This App Does Not Do
Read this before you buy. Everything below is something the app deliberately leaves to another app or to you.
The medium only.
Works Well With
Apps from the same stack, built to fit this one:
Who Should Use Zalo OA + CRM?
Marketing
How many opportunities came from Zalo this quarter.
Frequently Asked Questions
What does Zalo OA + CRM do?
When a Zalo conversation is turned into a lead from Discuss, the lead's medium is set to "Zalo OA", so pipeline reports and funnels can tell Zalo leads apart.
What does Zalo OA + CRM not do?
Nothing else changes on the lead. The medium only.
Who is Zalo OA + CRM for?
Marketing: How many opportunities came from Zalo this quarter.
Which Odoo version and editions does it support?
Odoo 17.0 - Odoo Community, Odoo Enterprise, Viindoo Cloud. Upgrades to a newer Odoo series are a separate purchase for that series.
What does it depend on?
It installs on top of: viin_zalo_zbs, crm_livechat. Odoo installs them with it.
How do I set it up?
Convert the chat with the /lead command; the medium is set.
What works well with it?
Zalo OA Templates (viin_zalo_zbs): Required. CRM Livechat (crm_livechat): Required for the /lead command. Funnel - Zalo adapter (viin_workflow_marketing_sale_zalo): Nurture Zalo leads with templates.
Can I try it before buying?
Yes - the Live Preview button at the top of this page opens the module's own screen on a working database.
How do I get support?
Write to apps.support@viindoo.com with your Odoo version and the technical name viin_zalo_crm; pre-sales questions go to sales@viindoo.com.
See Zalo OA + CRM in Action
Leads born in a Zalo chat carry the "Zalo OA" medium
Need help with Zalo OA + CRM?
For questions, implementation support, or consulting services, contact Viindoo.
Pre-Sales & Partnership
sales@viindoo.comWhen contacting us, please include:
- Odoo/Viindoo version (Odoo CE / Viindoo Editions).
- Number of users and business scope.
- Other modules currently in use.
Technical Support
apps.support@viindoo.comFor faster troubleshooting, please provide:
- Order number or app reference.
- Odoo/Viindoo version & edition.
- Steps to reproduce the issue.
- Screenshots/logs if available.
Upgrades to a newer Odoo series are a separate purchase for that series.
Technical Requirement
Changes log
1.0.0 - Latest on the 17.0 line
- Aligned with the 17.0 models and views.
This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file).
You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one).
It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software.
The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.