Odoo Community
Odoo Enterprise
Viindoo Cloud
Deliver a serial; it remembers its sales order and warranty
Validating a delivery with serials records the sales orders on each lot and copies the order's sale warranty policies to it; a customer claim on a serial finds its order.
Warranty Sale Stock (technical name to_warranty_sale_stock) is an Odoo 17.0 app for Odoo Community and Odoo Enterprise and Viindoo Cloud, built for after-sales, warehouse, salesperson, customer.
At a Glance
The facts of Warranty Sale Stock, version 0.1, in one place. Published by Viindoo.
Technical name
to_warranty_sale_stock
Odoo version
17.0 (Odoo Community, Odoo Enterprise, Viindoo Cloud)
Category
Warranty Management
Depends on
to_warranty_stock, sale_stock, to_warranty_sale
Best for
After-sales; Warehouse; Salesperson; Customer
Not for
Deliveries before install carry no link.
Key features
Sales orders recorded on the lot at delivery, Policies on the lot come from the order line, Sale Orders field on the lot form, Customer claim on a serial finds its order, Customer warranty dates from delivery, Installed automatically when both parents are present
How It Works
Deliver with serials; claim from the serial.
1
The serial
SPN-2603 shipped on S00082, customer warranty dates filled.
2
The claim
Order and policies found from the serial.
3
The order
Where the policies and the serials went.
What You Get
Sales orders recorded on the lot at delivery
Policies on the lot come from the order line
Sale Orders field on the lot form
Customer claim on a serial finds its order
Customer warranty dates from delivery
Installed automatically when both parents are present
More Screens
Everything below was taken on a database seeded with real business data, on this series - not a mock-up and not a screenshot from an older version.
What This App Does Not Do
Read this before you buy. Everything below is something the app deliberately leaves to another app or to you.
Deliveries before install carry no link.
Set the orders on old lots by hand.
Only deliveries from sales orders.
Manual deliveries write no order.
Nothing to configure.
Install it and the behaviour is there.
No return handling.
Returns are ordinary pickings.
Works Well With
Apps from the same stack, built to fit this one:
Who Should Use Warranty Sale Stock?
After-sales
From serial to order in one field.
Warehouse
Delivers; the link is written.
Salesperson
Sees which serials each order shipped.
Customer
Quotes a serial, gets an answer.
Frequently Asked Questions
What does Warranty Sale Stock do?
Validating a delivery with serials records the sales orders on each lot and copies the order's sale warranty policies to it; a customer claim on a serial finds its order.
What does Warranty Sale Stock not do?
Deliveries before install carry no link. Set the orders on old lots by hand. Only deliveries from sales orders. Manual deliveries write no order. Nothing to configure. Install it and the behaviour is there. No return handling. Returns are ordinary pickings.
Who is Warranty Sale Stock for?
After-sales: From serial to order in one field. Warehouse: Delivers; the link is written. Salesperson: Sees which serials each order shipped. Customer: Quotes a serial, gets an answer.
Which Odoo version and editions does it support?
Odoo 17.0 - Odoo Community, Odoo Enterprise, Viindoo Cloud. Upgrades to a newer Odoo series are a separate purchase for that series.
What does it depend on?
It installs on top of: to_warranty_stock, sale_stock, to_warranty_sale. Odoo installs them with it.
How do I set it up?
Deliver with serials; claim from the serial.
What works well with it?
Warranty Sale (to_warranty_sale): Policies on the order. Warranty Stock (to_warranty_stock): Dates on the serial. Warranty Purchase Stock (to_warranty_purchase_stock): The vendor side.
Can I try it before buying?
Yes - the Live Preview button at the top of this page opens the module's own screen on a working database.
How do I get support?
Write to apps.support@viindoo.com with your Odoo version and the technical name to_warranty_sale_stock; pre-sales questions go to sales@viindoo.com.
See Warranty Sale Stock in Action
Deliver a serial; it remembers its sales order and warranty
Need help with Warranty Sale Stock?
For questions, implementation support, or consulting services, contact Viindoo.
Pre-Sales & Partnership
sales@viindoo.com
When contacting us, please include:
- Odoo/Viindoo version (Odoo CE / Viindoo Editions).
- Number of users and business scope.
- Other modules currently in use.
Technical Support
apps.support@viindoo.com
For faster troubleshooting, please provide:
- Order number or app reference.
- Odoo/Viindoo version & edition.
- Steps to reproduce the issue.
- Screenshots/logs if available.
Upgrades to a newer Odoo series are a separate purchase for that series.
About Viindoo. Viindoo builds and maintains more than 1,000 apps on the Odoo App Store for the Community and Enterprise editions and runs them on Viindoo Cloud. A purchase of Warranty Sale Stock covers the 17.0 series: bug fixes on the module reach you through the store, questions go to apps.support@viindoo.com with the technical name to_warranty_sale_stock, and moving to a newer Odoo series is a separate purchase for that series. Source code is delivered with the module and stays yours to read and adapt.
Technical Requirement
Editions: Odoo Community, Odoo Enterprise, Viindoo Cloud
Changes log
0.1 - Latest on the 17.0 line
- Aligned with the 17.0 models and views.
Installation
- Navigate to Apps.
- Search with keyword to_warranty_sale_stock.
- Press Install.
Instruction
Instruction video: Warranty Sale Stock
1. Manage the product's warranty information
Firstly, create a product, and set up the traceability By Unique Serial Number and the customer's warranty information such as warranty period, warranty milestones.
2. Create sales order and delivery
Navigate to Sales > Orders > Quotations, and press Create to create a quotation. After filling in the information, press Confirm and then delivery.
Here, you can track the serial number of the product after delivery.
3. Trace the product base on the Serial number
After the delivery, you can check the product information base on their Lot/serial number by navigating to Inventory > Product > Lot/Serial Numbers. On the lot/serial number view, the system will auto-update the sales order's information, the warranty start date, and the warranty period set on the product.
4. Create and manage warranty claims
You can create the warranty claim for your customer directly on the lot/serial view or from the Warranty app. On the warranty view, the system will auto-update the product information, customer, sales order, and the sale-warranty policy applied to the product after entering the serial number.
Press Save to save the information. After checking the information, press Investigate to investigate the warranty claim.
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