Purchase Warranty
| Technical name | to_warranty_purchase |
| License | OPL-1 |
| Website | https://viindoo.com/apps/app/16.0/to_warranty_purchase |
| Read description for | v 15.0 v 12.0 v 13.0 v 14.0 |
| Required Apps | Invoicing (account) Purchase (purchase) Discuss (mail) |
| Included Dependencies | Warranty Management Product Milestone |
| Extensions | Warranty Purchase Stock |
Key Features
- This module depends on to_warranty_management module to apply to the Purchase module.
- When confirming the purchase order, the warranty policy applied to the product will be automatically included in the order line (policies applicable to Purchase only).
- When creating a warranty claim for a predefined purchase order, the warranty policy applied to this purchase order will be automatically converted to the warranty claim.
Editions Supported
- Community Edition
- Enterprise Edition
Installation
- Navigate to Apps.
- Search with keyword to_warranty_purchase.
- Press Install.
Instructions
Instruction video: Purchase Warranty
1. Access rights settings
Go to Settings > Users & Companies > Users, select an existing user, or press Create a new one. Once the user is granted access rights to the Purchase app, the Warranty User Purchase option is also enabled.
With this permission, employees who have the creation/edition rights can work on the warranty forms for purchase orders.
2. Manage product warranty information
Create a new product and set up vendor warranty information such as warranty period, warranty milestones.
3. Create a purchase order and receive products in the warehouse
Navigate to Purchase > Orders > Request for Quotation, and click Create to generate a request for quotation. Once adding all the necessary information, press Confirm and start processing incoming products at the warehouse.
4. Create and manage warranty claim
Go to Warranty > Warranty Claim > Draft, press Create a new warranty claim to vendor. The warranty policy of the product is displayed on the purchase order to the selected vendor.
Press Save to store the information. After verifying all the information on the warranty request, click Investigate to start evaluating the warranty claim.
5. Track warranty claim on a purchase order
Go back to the newly created purchase order, you can track the number of warranty claims related to this purchase order.
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