Expand the Return Feature
| Lines of Code | 649 |
| Technical name | viin_pos_return |
| License | OPL-1 |
| Website | https://viindoo.com/apps/app/17.0/viin_pos_return |
| Read description for | v 15.0 v 16.0 v 17.0 |
| Required Apps | Invoicing (account) Discuss (mail) Inventory (stock) Point of Sale (point_of_sale) |
| Included Dependencies | Product Return Reasons - Inventory Product Return Reasons |
Expand the Return Feature
Expand the Return Feature
Problem With the to_product_return_reason_stock module, businesses can pre-set return reasons to add more information in the goods forwarding process and filter data in return reports. However, to_product_return_reason_stock is not directly connected with the Point Of Sales application, causing difficulties in planning return policies and receiving goods returned at retail points. Solution Expanding the function of the to_product_return_reason_stock module, this module helps to add more settings of goods returned to the Point of Sales application, specifically: Allow the manager to set a maximum number of days for the return of products; Notify if any return does not occur within the allowed period; Allows PoS users to specify a reason for order return without leaving the PoS view.
Key Features
Built natively on Odoo/Viindoo to streamline real business operations:
Expand the Return Feature
Days to Return Products
Return products
Refund the sales order
Warning
The order is eligible for a refund
Refund
See Expand the Return Feature in Action
See how this module solves real business problems in a working Viindoo environment.
Need help with Expand the Return Feature?
For questions, implementation support, or consulting services, contact Viindoo.
Pre-Sales & Partnership
When contacting us, please include:
- Odoo/Viindoo version (CE/EE).
- Number of users and business scope.
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Technical Support
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- Order number or app reference.
- Odoo/Viindoo version & edition.
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Technical Requirement
Who Should Use This Module?
Built for teams that need this capability fully integrated into their Odoo/Viindoo stack.
Executives & Business Owners
Need clear visibility into operations and a stack that scales without bespoke development.
Operations / Department Leaders
Want to streamline daily workflows, remove manual handoffs, and keep data consistent across teams.
Implementers & Odoo Partners
Looking for production-ready Viindoo modules to deliver projects faster and at lower risk.
Installation
- Navigate to Apps.
- Search with keyword viin_pos_return.
- Press Install.
Instruction
Instruction video: Expand the Return Feature
Set Days to Return Products
You navigate to Point of Sale > Configuration > Point of Sale, select your desired Point of Sale you want then enter the Days to Return Products which is the maximum number of days allowed to return a sold product.
Refund products from the Point of Sale view
On the Point of Sale view, you press the Refund button to go to the list of sales orders.
Choose the sales order you want to refund.
Based on the Date on the sales order and the Days to Return Products that you have set up above, the software will evaluate whether this order is eligible for a refund or not.
1. Order is not eligible for refund
The software displays a warning and blocks the refund process.
2. Order is eligible for refund
You enter Qty and Reason then click Refund.
Note: To be able to choose a return reason, you need to set up the Products Return Reasons following the instruction of the Product Return Reasons - Inventory module.
After entering the above information, you will be redirected to the screen containing the PoS order information that you want to refund. From here, check the information once again and click Refund.
Select the payment method for the customer, then click Validate.
After closing the session, you can view the respective journal entries automatically created for the reduced revenue and the refunded amount.
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